September 15, 2015

Regional Bus and Ferry Passenger Survey Underway

The Golden Gate Bridge, Highway and Transportation District is conducting a regional bus and ferry passenger survey. The information collected in individual surveys is confidential and the survey results in aggregate will be used to plan services to better serve our customers.

The field work portion of the survey will take place from September 15 through November 20. Interviewers will board buses and ferries to talk with passengers, and will be easily identifiable with badges identifying them as “surveyors.” The interviewers will assist passengers in filling out surveys if assistance is requested.

Questions should be directed to the Golden Gate Customer Service Center by calling 511 (say "Golden Gate Transit," then "operator" to bypass recorded messages)/TDD 711.