When opening your account using cash, the initial required prepaid toll balance is $50 and the toll tag is provided for a $20 refundable deposit. Once you have your FasTrak application completed, to activate the account you must pay your initial prepaid toll balance of $50 in person with cash:

1. In Person: Complete a FasTrak Account application and pay the initial prepaid balance using cash at the Bay Area FasTrak Customer Service Center, 475 The Embarcadero (at Broadway), San Francisco, CA; Hours of Operation: Monday through Friday 8:30 am to 5:30 pm, Saturday 9 am to 1 pm.
2. In Person: Cash-paying customers may also obtain a FasTrak toll tag at a number of Bay Area retail locations such as Safeway and Costco. Toll tags are available for $5 and are pre-loaded with a $5 prepaid toll balance. Once you have the toll tag, you must either open a new FasTrak Account or add the toll tag to an existing FasTrak Account either Online: www.bayareafastrak.org or In Person: Bay Area FasTrak Customer Service Center, 475 The Embarcadero (at Broadway), San Francisco, CA; Hours of Operation: Monday through Friday 8:30 am to 5:30 pm, Saturday 9 am to 1 pm.

Replenish a FasTrak Account using Cash

You are responsible for funding (or replenishing) your FasTrak Account whenever the prepaid toll balance falls below $30. The driver feedback display located in the toll lanes will read “Low Bal” as a reminder that it is time to add funds to your account. To replenish your FasTrak Account using CASH, you must do so in person. Please do not mail cash.

1. In Person: Cash Payment Locations. Find a location that works for you and be sure to check the hours of operation before making the trip.
2. In Person: Bay Area FasTrak Customer Service Center, 475 The Embarcadero (at Broadway), San Francisco, CA. Hours of Operation: Monday through Friday 8:30 am to 5:30 pm, Saturday 9 am to 1 pm.

To keep your FasTrak Account current and in good standing, please be sure to update your License Plate Account with any changes to your license plate number to avoid receiving Toll Invoices or Toll Violations. Once your FasTrak Account is opened, you can easily monitor and update it online at www.bayareafastrak.org. Your Account Number and PIN are required to create a Username and Password for online access.

Customers may use Cash to open a License Plate Account by going to the Bay Area FasTrak Customer Service Center, 475 The Embarcadero (at Broadway), San Francisco, CA; Hours of Operation: Monday through Friday 8:30 am to 5:30 pm, Saturday 9 am to 1 pm. Please be sure to bring the following information with you: license plate number(s); make, model, year, and state of registration for each vehicle listed on your account (maximum of 5 per account); and valid credit card number, expiration date, and security code.

Replenish a License Plate Account Using Cash

When opening a License Plate Account using cash, you must maintain a prepaid toll balance equivalent to at least one toll payment. For example, you drive a two-axle vehicle and your non-discounted toll is $6. So, to maintain your cash-based License Plate Account in good standing, you must maintain an account balance of $6 and if your account balance falls below $6, you are sent a Toll Invoice. In this example, to avoid the possibility of a Toll Invoice which can escalate to a Toll Violation if unpaid you might want to consider always keeping $6 (or more if you cross frequently) balance on your account.

Using cash, you can add funds to your License Plate Account in Person only. Please do not mail cash:

1. In Person: Cash Payment Locations. Find the one that works best for you and be sure to check the hours of operation before going there. Be sure to bring your License Plate Account number with you.
2. In Person: Bay Area FasTrak Customer Service Center, 475 The Embarcadero (at Broadway), San Francisco, CA. Hours of Operation: Monday through Friday 8:30 am to 5:30 pm, Saturday 9:00 am to 1:00 pm

To keep your account current and in good standing, please be sure to update your License Plate Account with any changes to your license plate number to avoid receiving Toll Invoices or Toll Violations. Once your License Plate Account is opened, you can easily monitor and update it online at www.bayareafastrak.org. Your Account Number and PIN are required to create a Username and Password for online access.