What is a Rental Toll Program?

Rental Vehicles and Tolling Program Options for Paying the Golden Gate Bridge Toll

This list is provided for information only as a courtesy to assist Golden Gate Bridge toll-paying customers using Rental Cars or Rental Trucks. The major rental car companies offer a convenience fee-based tolling program; these are generally described below. This information is subject to change. Please be sure to consult directly with your rental car company regarding the current details of any tolling program offered. If there is no tolling program offered OR you choose to not use the tolling program offered, it will be your responsibility to learn how to make a One-Time Payment BEFORE crossing the Golden Gate Bridge.

Rental Agencies that Offer a Convenience Fee-Based Tolling Program:

Advantage Rent A Car  |  Alamo  |  Avis  |  Budget  |  City Rent-a-Car  |  Dollar |  Enterprise  |  Fox Rent a Car  |  Hertz  |  National Car Rental  |  Payless Car Rental  |  Thrifty

Rental Agencies that Do Not Offer a Tolling Program:

Ace Rent-a-Car  |  Airport Van Rentals  |  E-Z Rent-A-Car  |  Pacific Car Rental  |  Penske Trucks  | Rent-a-Relic |  Ryder Trucks  |  Super Cheap Car Rental  | U-Haul  |  U-Save Car & Truck Rental

Rental Agencies that Offer a Convenience Fee-Based Tolling Program

Rental Company Tolling Program Information

Advantage Rent A Car
www.advantage.com
800-777-5500
Advantage Customer Service: 888-333-0754

platepass

PlatePass® Customer Service: 877-411-4300

PlatePass® is the tolling program offered by Advantage. PlatePass® information: www.platepass.com/TollAuthorities/AboutPlatePass.html.

PlatePass Convenience Fee: $2.95/rental day, including days on which PlatePass is not used, with a maximum of $14.75/rental month, plus tolls. The credit card used for the rental will automatically be charged. PlatePass® charges will not appear on your invoice for your rental. PlatePass® charges can be viewed at www.platepass.com.

OPT-IN: You are automatically OPTED IN when you drive across any toll Bridge in the Bay Area, including the Golden Gate Bridge. There is nothing to decide at the time of rental.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

PlatePass Receipt: https://www.platepass.com/receipt/receipt.aspx

Hertz
www.hertz.com
800-654-3131
At SFO: 650.624.6600
Hertz Customer Service: 800-654-3131

platepass

PlatePass® Customer Service: 877-411-4300

PlatePass® is the tolling program Hertz offers; Hertz PlatePass® information: http://tinyurl.com/baqvbuk.

PlatePass® Convenience Fee: $4.95/rental day, including days on which PlatePass is not used, with a maximum of $24.75/rental month, plus tolls. The credit card used for the rental will automatically be charged. PlatePass® charges will not appear on your invoice for your rental. PlatePass® charges can be viewed at www.platepass.com.

OPT-IN: You are automatically OPTED IN when you drive across any of the toll Bridge or Express Lanes in the Bay Area including the Golden Gate Bridge. There is nothing to decide at time of rental.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

PlatePass Receipt: https://www.platepass.com/receipt/receipt.aspx

Alamo
www.alamo.com
800-462-5266
Alamo Customer Service: 877-860-1284
at SFO: 650-616-2400

TollPass

TollPass Customer Service: 877-765-5201

TollPass is the tolling program offered by Alamo. Alamo TollPass information:https://alamo.custhelp.com/app/answers/detail/a_id/2602.

TollPass Convenience Fee: $2.95/ rental day once service is used, up to a maximum of $14.75/rental period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.

OPT-IN: At the time of reservation.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

TollPass Receipt: www.htallc.com/Receipt_RequestEHI.aspx?rental=204

Enterprise
www.enterprise.com
800-261-7331
Español: 877-416-0000 
TTY: 866-534-9270 
At SFO: 650-697-9200
Enterprise Customer Service: 877-860-1258

TollPass

TollPass Customer Service: 877-765-5201

TollPass is the tolling program offered by Enterprise; Enterprise TollPass information: http://tinyurl.com/arsnzhg.

TollPass Convenience Fee: $2.95/ rental day once service is used, up to a maximum of $14.75/rental period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.

OPT-IN: At the time of reservation.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

TollPass Receipt: http://www.htallc.com/Receipt_RequestEHI.aspx?rental=196

National Car Rental
www.nationalcar.com
800-227-7368
SFO: 650.616.3000
National Car Rental Customer Service: 877-860-1283

TollPass

TollPass Customer Service: 877-765-5201

TollPass is the tolling program offered by National; National TollPass information: https://nationalcar.custhelp.com/app/answers/detail/a_id/2592/kw/toll.

TollPass Convenience Fee: $2.95/ rental day once service is used, up to a maximum of $14.75/rental period, plus the rate of tolls; applicable charges are charged to the same credit card that is used to rent the vehicle.

OPT-IN: At the time of reservation.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

TollPass Receipt: www.htallc.com/Receipt_RequestEHI.aspx?rental=203

Avis
www.avis.com
800-331-1212
SFO: 650.877.6780

eToll

Avis e-Toll Customer Service:customerservice@avisrentacartolls.com

www.e-tolls.com/


Avis e-Toll is the tolling program offered by Avis: Avis e-Toll information: 
www.avis.com/car-rental/content/display.ac?contentId=etoll-service-US_en-001366.

Avis e-Toll Convenience Fee: $2.95/ rental day once service is used, up to a maximum of $14.75/ month period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.

OPT-IN: Most vehicles are equipped with an Avis e-Toll transponder inside the car on the windshield or you may request a vehicle with a toll transponder at the rental counter. You OPT-IN by sliding open the transponder box and traveling in designated lanes on toll roads.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

e-Toll Receipt: www.e-tolls.com/Receipt_Request.aspx?rental=208

Budget
www.budget.com
800-527-0700
SFO: 650.877.0998

eToll

Budget e-Toll Customer Service:
customerservice@budgetrentacartolls.com

http://www.e-tolls.com/

Budget e-Toll is the tolling program offered by Budget; Budget e-Toll information:www.budget.com/budgetWeb/html/en/smartservices/etollfaq.html.

Budget e-Toll Convenience Fee: $2.95/ rental day once service is used, up to a maximum of $14.75/ month period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.

OPT-IN: Most vehicles are equipped with a Budget e-Toll transponder inside the car on the windshield or you may request a vehicle with a toll transponder at the rental counter. You OPT-IN by sliding open the transponder box and traveling in designated lanes on toll roads.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

e-Toll Receipt: www.e-tolls.com/Receipt_Request.aspx?rental=209

Dollar
www.dollar.com
800-800-4000
SFO: 866-434-2226 Dollar Customer Service: 866-255-0794


PlatePass Customer Service: 877-411-4300

PlatePass® All-Inclusive is the tolling program offered by Dollar; Dollar PlatePass information: www.platepass.com/dollar.

PlatePass All-Inclusive pricing: $9.95/rental day for unlimited tolls within a 24-hour period PlatePass All-Inclusive is used or $39.95/ rental week for unlimited tolls within a 31-day period.

OPT-IN: At the time of reservation.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment

Thrifty
www.thrifty.com
800-847-4389
SFO: 877.283.0898 
Thrifty Customer Service: 
888-400-8877


PlatePass Customer Service: 877-411-4300

PlatePass All-Inclusive is the tolling program offered by Thrifty; Thrifty PlatePass information: www.platepass.com/thrifty.

PlatePass All-Inclusive pricing: $9.95/rental day for unlimited tolls within a 24-hour period PlatePass All-Inclusive is used or $39.95/ rental week for unlimited tolls within a 31-day period.

OPT-IN: At the time of reservation.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

City Rent-a-Car
www.cityrentacar.com
Customer Service: 415-359-1331
Located in San Francisco
City Rent-a-Car is adding FasTrak toll tags to their rental fleet by the end of February 2013. Ask your agent about their toll program at the time of your rental reservation how they plan on processing tolls.
Fox Rent A Car
www.foxrentacar.com
Customer Service: 800-225-4369

Fox Rent A Car has a tolling program through Highway Toll Administration (HTA).

HTA Convenience Fee: $2.95/ rental day once service is used, up to a maximum of $14.75/ month period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.

OPT-IN: At the time of reservation.

OPT-OUT: To OPT-OUT of a tolling program that is offered and pay the toll yourself, you MUST take action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

Toll Receipt: www.htallc.com/Receipt_Request.aspx?rental=223

Payless Car Rental
www.paylesscar.com
Customer Service: 800-PAYLESS (729-5377)

Payless Car Rental has a tolling program through Highway Toll Administration (HTA).

Payless Car Convenience Fee: $2.95/ rental day once service is used, up to a maximum of $14.75/ month period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.

OPT-IN: Most vehicles are equipped with a toll tag inside the car on the windshield or you may request a vehicle with a toll tag at the rental counter. You OPT-IN by sliding open the toll tag box and traveling in designated lanes on toll roads.

OPT-OUT: Do not open the transponder box on the car windshield to OPT-OUT. If you prefer to pay toll the Golden Gate Bridge toll on your own, you MUSTtake action and make a One-Time Payment BEFORE you cross the Golden Gate Bridge in the tolling direction (southbound into San Francisco. Learn how to make a One-Time Payment.

PayLess Toll Receipt: www.htallc.com/Receipt_Request.aspx?rental=201

 

 

Rental Agencies that DO NOT Offer a Tolling Program

Rental Agency Information on How to Pay Your Golden Gate Bridge Toll
Ace Rent-a-Car
www.acerentacar.com
Customer Service: 415-775-0610

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge.

Airport Van Rentals
www.airportvanrental.com
Customer Service: 877-826-4680 

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge.

E-Z Rent-A-Car
www.e-zrentacar.com
Customer Service: 407-674-1006

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge.

Pacific Car Rental
www.pacificcarrental.com
Customer Service: 510-769-9090

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge.

Penske TRUCKS
www.pensketruckrental.com
Customer Service: 877-509-9506

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge.

Rent-A-Relic
www.rentarelic.com
Customer Service: 510-601-6560

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge.

Ryder TRUCKS
www.ryder.com
Customer Service: 877-509-9506

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge.

Super Cheap Car Rental
www.supercheapcar.com
Customer Service: 650-777-9993

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge. For Toll Violations, Super Cheap Car Rental charges a $50 fee in addition to the $25 violation penalty, plus tolls.

U-Haul
www.uhaul.com
Customer Service: 800-GO-UHAUL (468-4285) 

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge. For Toll Violations, U-Haul charges a $30 fee in addition to the $25 violation penalty, plus tolls.

U-Save Car & Truck Rental
www.usave.com

Customer Service: 800-438-2300

Ask your agent about toll payment options available to you. Your best option is likely to get the license plate number of the rental vehicle and then make a One-Time Payment BEFORE crossing the Golden Gate Bridge. Click here to make a One-Time Payment using a credit card.

To avoid a Toll Invoice and possible Toll Violations, be sure to make the payment BEFORE crossing the Golden Gate Bridge.

Note: U-Save does offer a tolling program through Highway Toll Administration (HTA) in some states, but NOT in California.