October 28, 2004

Golden Gate Bridge FasTrak Toll Violation Structure

Modified Effective November 1, 2004

In mid-2005, the Golden Gate Bridge FasTrak and the Caltrans FasTrak Customer Service Centers will be merged into one operation under a new Regional FasTrak Customer Service Center (CSC). New operating policies for the new consolidated CSC have been developed and among them is a simplified toll violation penalty structure.


Effective November 1, 2004, the Golden Gate Bridge is switching to the new regional toll violation penalty structure adopted by both the Golden Gate Bridge and Caltrans. Implementing the new regional toll violation structure in advance of the regional consolidation allows for the uninterrupted flow of the violation noticing process when the conversion to the regional system begins next year. The new structure was established to streamline toll violation administration and increase voluntary payment of tolls by toll violators.

NEW TOLL VIOLATION PENALTY STRUCTURE – EFFECTIVE NOVEMBER 1, 2004

FasTrak Customers with Accounts NOT in Good Standing

For those that do not have their FasTrak account in good standing (e.g., their account balance is not maintained and/or their credit card information and/or license plate information is not kept current). The following toll violation penalty structure applies:

  • 1st Toll Violation Notice: pay toll plus $25 penalty. Due within 15 days.
  • 2nd Toll Violation Notice: pay toll plus $70 penalty. Due within 15 days. If payment is made within 15 days, penalty is reduced to $25.
  • If no response is received within the time limits provided on the notices, the toll violation becomes eligible for the Department of Motor Vehicle (DMV) registration hold process (described below).

Each time a motorist violates, the noticing process begins for each and every individual violation.

FasTrak Customers with Accounts in Good Standing

FasTrak customers do not pay toll violation penalties if their accounts are kept in good standing (e.g. their account balance maintained and their license plate and/or credit card information kept current). If they do receive a toll violation notice, either the FasTrak system was unable to recognize the vehicle as belonging to their FasTrak account, or there was some other problem with the account at the time of the toll violation. If these customers receive a toll violation notice, they must respond immediately by following the instructions in the mailed toll violation notice so that the account problem can be identified, the penalty removed, and the DMV registration hold process (described below) avoided.

Added Enforcement Process - DMV Registration Hold

Also effective November 1, if toll violations are not paid after the two notices are sent as described above, a DMV registration hold will be placed on the violating vehicle until all tolls and penalties are paid. To avoid a DMV registration hold, FasTrak customers should respond immediately by following the instructions in the toll violation notice.

Toll Violation Penalty Structure prior to November 1 was as follows:

1st Toll Violation Notice:

If violation paid within 15 days, no additional fines
If violation not paid within 15 days, $20 penalty plus toll
If violation not paid within 30 days, $50 penalty plus toll

2nd Toll Violation Notice:

If violation paid within 30 days, $50 penalty plus toll
If violation not paid within 30 days, $100 penalty plus toll

3rd and subsequent Toll Violation Notice:

If violation paid within 30 days, $100 penalty plus toll
If violation not paid within 30 days, $200 penalty plus toll

Golden Gate Bridge FasTrak customers may call 1-877- GGB-TOLL for more information.