Tooltip pointer

Ferry Service Comment Form

(Items preceded by an asterisk * are required fields)

Salutation
* First Name
* Last Name
Street Address

City
State
Zip
-
* Email Address
* Daytime Phone (w/ area code)
Alternate Phone (w/ area code)

Check here to receive notification of future ferry service changes or adjustments by email. (If you are already subscribed, there is no need to check this box.)

Select one of the following:

 
Select one of the following comment categories
Proposed Fare Increase
Commendations about services or staff
Ferry Services:
 
  • Operations: ferry ran late or early.
  • Scheduling: overloaded, service cut
  • Conduct: accident, injury, or discourtesy
  • Regulation Enforcement: smoking, drinking, or eating
  • Services for Persons with Disabilities: Priority seating, lift operation, wheelchair access
  • Policies: fares, transfers, or ferry Access
  • Information Staff Conduct: misinformation, discourtesy
  • Amenities: lighting, seats, vessel type
  • Ideas for new service
Maintenance Issues:
 
  • Defects in A/C or heating; ferry cleanliness or "smoking" ferry
Facility Maintenance:
 
  • Larkspur Ferry Terminal
  • San Francisco Ferry Terminal
  • Sausalito Ferry Landing
  • Parking Facilities
Administration:
 
  • Lost property, customer service
Details (if applicable)
Incident Date
/ /
    Time of Incident
: am pm
Boarding Location
Destination

* Comments / Description of Incident

Description of staff person (if needed)